Member Agreement

This Member Agreement (the "Agreement") is entered into between Deal Room Tech Computer Systems Designing - L.L.C ("DealRoom", "we", "us") and you, the individual real estate broker creating an account ("you", "Member"). By ticking the boxes and pressing "I agree", you accept this Agreement and the documents referenced in it, and you confirm that your acceptance is a legally binding electronic signature under UAE Federal law on electronic transactions.

1. DealRoom is software only — never a party to your deals

Deal Room Tech Computer Systems Designing - L.L.C is a pure technology provider. It is not a real estate brokerage, agent, sub-agent, escrow agent, payment agent, mediator, arbitrator, guarantor, employer or adviser. It does not represent any buyer, seller, landlord or tenant, does not list or market property to consumers, does not negotiate, does not hold or transmit client money, and does not receive, share, split, guarantee or collect any commission or fee from any transaction introduced, discussed or concluded through the platform.

Every listing, inquiry, message, introduction, viewing, offer, cooperation arrangement and transaction is exclusively between the Members concerned and their clients. DealRoom is not a party to any of it and assumes no obligation, duty of care, warranty or liability in respect of it.

2. Agent-to-agent disputes are entirely your risk

You acknowledge and agree, without reservation, that Deal Room Tech Computer Systems Designing - L.L.C is:

• not responsible for unpaid, reduced, delayed or disputed commission between Members, their firms or their clients;
• not responsible for any breach of an agent-to-agent (A2A) cooperation agreement, referral agreement, split arrangement, exclusivity, MOU, side letter or verbal understanding between Members, whether or not it was discussed on the platform;
• not responsible for client poaching, circumvention, bypassing, double-representation, misrepresentation of authority, false or duplicated listings, withdrawn availability, or any other misconduct, negligence or dishonesty of another Member;
• not responsible for the outcome, collapse, cancellation or renegotiation of any deal, nor for any lost profit, lost commission, lost opportunity, wasted time or reputational harm arising from it;
• not obliged to investigate, adjudicate, mediate, enforce, recover funds, freeze accounts, provide evidence, act as witness, or take any side in a dispute between Members. Any moderation step we choose to take is discretionary, is not an admission of duty, and creates no expectation that we will act again.

Members deal with each other entirely at their own risk. You are solely responsible for verifying the identity, licence, authority, solvency and good faith of any Member you cooperate with, and for putting your own written cooperation and commission agreement in place. You waive, to the fullest extent permitted by law, any claim against Deal Room Tech Computer Systems Designing - L.L.C arising out of the conduct of another Member.

3. No verification, no endorsement, no guarantee

Verification badges, tiers, approval of an account, or the presence of a licence number indicate only that a document was submitted and reviewed on its face. They are not a warranty of a Member's licence status, competence, authority, honesty or financial standing. DealRoom does not verify the accuracy, legality, ownership, availability, pricing, permit status or exclusivity of any listing or inquiry. All content is Member-supplied and is the sole responsibility of the Member who posted it.

4. Your regulatory compliance is yours alone

You are solely responsible for holding and maintaining a valid brokerage licence and permit where required, for all advertising, permit-number, AML/CFT, KYC, sanctions, tax, VAT, data-protection and consumer rules applicable to you, and for the lawfulness of everything you upload. You confirm you hold the owner's or landlord's authorisation for every property you post and all rights to every photo, video, floor plan and document you upload.

5. Data protection and information

You consent to Deal Room Tech Computer Systems Designing - L.L.C collecting, storing, processing, hosting and transferring (including outside the UAE, to cloud infrastructure providers) your account data, profile data, licence documents, listings, inquiries, messages, usage data and device/session data for the purpose of operating, securing, supporting and improving the Service, in accordance with the Privacy Policy and UAE Federal Decree-Law No. 45 of 2021 (PDPL).

• You warrant that any third-party personal data you upload (clients, owners, colleagues) was collected lawfully and that you have the lawful basis and consent required to share it on the platform. You are the controller of that data; DealRoom acts only as a processor on your instructions, and you indemnify us against any claim arising from it.
• You must not export, scrape, screenshot, republish, syndicate or resell other Members' listings, contact details, chats or client data outside the platform. Such content is confidential and shared strictly for broker-to-broker cooperation.
• No system is perfectly secure. To the maximum extent permitted by law we exclude liability for unauthorised access, interception, loss or corruption of data that is not caused by our wilful misconduct, and for any disclosure caused by your own credentials, devices or actions.
• We may retain records (including messages and audit logs) for as long as required for legal, regulatory, security and dispute-evidence purposes, and may disclose data where required by a UAE authority, court or applicable law.
• You may request access, correction or deletion of your personal data at privacy@dealroom.ae. Deletion does not extend to records we must keep by law or to content already lawfully shared with other Members.

6. Service provided "as is"

The Service, including AI-generated descriptions, translations, matches, market data, mortgage and transaction figures, flyers and analytics, is provided "as is" and "as available", for general information only, and may be inaccurate, incomplete or out of date. It is not financial, legal, tax, valuation or investment advice. To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, uninterrupted availability, accuracy, and non-infringement. You must independently verify anything you rely on.

7. Limitation of liability

To the maximum extent permitted by law, Deal Room Tech Computer Systems Designing - L.L.C, its owners, directors, employees, contractors and suppliers will not be liable for any indirect, incidental, special, punitive or consequential loss, nor for any loss of commission, profit, revenue, business, goodwill, opportunity, data or anticipated savings, however caused. Our total aggregate liability for all claims arising out of or in connection with the Service is limited to the total subscription fees actually paid by you to us in the three (3) months immediately before the event giving rise to the claim, or AED 500 if no fees were paid.

8. Indemnity

You will indemnify, defend and hold harmless Deal Room Tech Computer Systems Designing - L.L.C and its personnel against all claims, demands, proceedings, fines, losses, damages, legal fees and costs arising out of or connected with: your content; your transactions, introductions or cooperation with other Members; unpaid or disputed commission; your breach of this Agreement or of any law or regulator's rules; your handling of personal data; and any claim brought by your client, employer, another Member or an authority in relation to your conduct.

9. Assumption of risk and release of claims

You knowingly assume all risk arising from your use of the Service and your dealings with other Members, and you irrevocably release Deal Room Tech Computer Systems Designing - L.L.C from all claims, known or unknown, arising out of or relating to any dispute between you and another Member, including commission, cooperation, agency, exclusivity, conduct and payment disputes. If we are joined into such a dispute, you will reimburse our reasonable costs.

10. Suspension, termination and content removal

We may suspend, restrict, remove content from or terminate any account at our sole discretion and without liability, including where we suspect a breach, fraud, an expired licence, a security risk, non-payment, or conduct that harms other Members. Access to other Members' content ends immediately on termination.

11. Subscription

Where a paid subscription applies, fees, trials, renewal and refund rules are governed by the Subscription & Refunds Policy. Fees are non-refundable except where required by law.

12. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of hosting, payment, AI, mapping, email or network providers, cyber attacks, regulatory action, or acts of God.

13. Changes to this Agreement

We may update this Agreement. Material changes will be notified in the Service or by email and may require re-acceptance. Continuing to use the Service after the effective date constitutes acceptance.

14. Entire agreement, severability, survival, assignment

This Agreement, together with the Terms of Service, Privacy Policy, Acceptable Use Policy, Confidentiality Agreement, Disclaimer and Subscription & Refunds Policy, is the entire agreement between us and supersedes any prior understanding. If any provision is held unenforceable, the remainder stays in force and the provision is read down to the minimum extent necessary. Sections 1, 2, 5, 7, 8, 9 and 15 survive termination. You may not assign this Agreement; we may assign it to a successor or affiliate. No failure to enforce a right is a waiver of it. Nothing in this Agreement creates a partnership, joint venture, agency or employment relationship.

15. Governing law and jurisdiction

This Agreement is governed by the laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi. Any dispute between you and Deal Room Tech Computer Systems Designing - L.L.C is subject to the exclusive jurisdiction of the competent courts of Abu Dhabi. Claims must be brought individually and not as part of any class or representative action. Any claim must be brought within twelve (12) months of the event giving rise to it, failing which it is permanently barred.

16. Contact

Deal Room Tech Computer Systems Designing - L.L.C, Dar Alsalam Office 661, Freej Al Qbeesat Street, Al Danah, Abu Dhabi, UAE. Legal: legal@dealroom.ae · Privacy: privacy@dealroom.ae.